1. Information We Collect

We may collect information that parents or guardians voluntarily provide, including:

✔ Parent or guardian name

✔ Email address

✔ Billing and transaction information

✔ Account and enrollment information

✔ Messages submitted through our contact forms

✔ Course progress or support information

✔ Materials voluntarily submitted for review, such as assessments, reflections, worksheets, photos, or videos

Payment-card information is processed by our payment-service providers. VBloomKids does not directly store complete payment-card details.

We may also automatically receive limited technical information when visitors use our website, including:

• Internet Protocol address

• Browser type

• Device type

• Pages visited

• Approximate location

• Date and time of access

• Cookies and similar technologies

2. How We Use Information

We may use collected information to:

✔ Process purchases and enrollments

✔ Provide access to VBloomKids programs and resources

✔ Communicate with parents or guardians

✔ Respond to questions and support requests

✔ Review voluntarily submitted course materials

✔ Issue completion certificates or personalized feedback

✔ Send service-related emails

✔ Improve our website, programs, and customer experience

✔ Maintain security and prevent misuse

✔ Comply with legal, tax, accounting, and regulatory obligations

Marketing emails will be sent only where permitted. Recipients may unsubscribe using the link provided in those messages.

3. Children’s Privacy

VBloomKids offers educational materials intended for children, but purchases, account registration, communication, and submission of personal information must be completed or supervised by a parent or legal guardian.

Children should not independently submit their names, email addresses, photographs, videos, school information, home addresses, or other personal information through the VBloomKids website.

If we learn that personal information has been submitted directly by a child under 13 without appropriate parental authorization, we will take reasonable steps to delete it.

Parents or guardians may contact us to request access to, correction of, or deletion of personal information relating to their child.

The FTC explains that websites covered by COPPA must clearly describe their practices, provide parents with relevant notices and rights, and obtain verifiable parental consent before collecting certain personal information from children under 13.

4. Parent-Submitted Materials

Parents or guardians may voluntarily submit worksheets, assessments, reflections, photographs, videos, or other materials for feedback, certification, testimonials, or course-related support.

By submitting these materials, the parent or guardian confirms that:

✔ They are authorized to submit the material

✔ They are the child’s parent or legal guardian, or otherwise have permission

✔ The submission does not violate another person’s rights

✔ They understand the purpose for which the material is being submitted

Materials submitted for course review will not automatically be used for marketing.

Photographs, videos, testimonials, names, or identifying information will be used publicly only when the parent or guardian has provided separate permission.

5. How We Share Information

We do not sell children’s or families’ personal information.

We may share limited information with service providers that help us operate the business, including providers for:

✔ Website and course hosting

✔ Payment processing

✔ Email delivery

✔ Customer communication

✔ File storage

✔ Analytics

✔ Accounting

✔ Security and fraud prevention

These providers receive information only as reasonably necessary to perform their services and are subject to their own privacy and security obligations.

We may also disclose information when reasonably necessary to:

✔ Comply with a legal obligation

✔ Respond to lawful requests

✔ Enforce our agreements

✔ Protect the rights, safety, and security of VBloomKids, our customers, or others

✔ Complete a business transfer, merger, restructuring, or sale

6. Cookies and Analytics

VBloomKids and its service providers may use cookies or similar technologies to:

✔ Keep the website functioning

✔ Remember preferences

✔ Understand website usage

✔ Improve page performance

✔ Support checkout, login, and course access

✔ Detect errors or suspicious activity

Visitors may adjust cookie settings through their browser. Disabling some cookies may affect website functionality.

7. Payments

Payments may be processed through third-party payment providers, such as Stripe or another provider displayed during checkout.

Payment providers process payment details under their own privacy policies and security practices. VBloomKids generally receives transaction information such as payment status, customer name, email address, and purchase details rather than complete payment-card information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

✔ Provide purchased programs

✔ Maintain customer accounts

✔ Respond to support requests

✔ Fulfill the purpose for which information was submitted

✔ Maintain business and transaction records

✔ Comply with legal, tax, and accounting obligations

✔ Resolve disputes and enforce agreements

Parent-submitted child information should be retained only as long as needed for the stated educational or administrative purpose and then securely deleted when no longer reasonably necessary.

COPPA requires covered operators to retain children’s personal information only as long as necessary for the purpose for which it was collected and to delete it using reasonable protective measures.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no online system, email transmission, payment system, or storage method can be guaranteed to be completely secure. Parents should avoid submitting passwords, Social Security numbers, complete payment-card details, or unnecessary sensitive information through contact forms or email.

10. Your Choices and Rights

Parents or guardians may contact us to request:

✔ Access to personal information we maintain

✔ Correction of inaccurate information

✔ Deletion of information, where legally permitted

✔ Withdrawal of marketing consent

✔ Information about the way submitted child-related materials are being used

✔ An end to future collection or use of their child’s information

Certain information may need to be retained for legal, tax, transaction, fraud-prevention, or legitimate business-record purposes.

11. Email Communications

We may send transactional or service-related emails concerning:

✔ Purchases

✔ Account access

✔ Course availability

✔ Support requests

✔ Certificate delivery

✔ Important program or policy updates

These communications may be necessary to provide the purchased service.

Promotional emails may be unsubscribed from using the link included in the message.

12. Third-Party Links

Our website or course may include links to third-party websites, platforms, or resources.

VBloomKids is not responsible for the content, availability, privacy practices, or security of third-party websites. Families should review the privacy policies of those services before submitting information.

13. International Visitors

VBloomKids is operated from the United States. Information submitted from outside the United States may be processed and stored in the United States or other locations where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our programs, technology, or legal obligations change.

The updated policy will be posted on this page with a revised effective date. Continued use of the website after an update indicates acknowledgment of the revised policy.

15. Contact Us

Questions, requests, or concerns about this Privacy Policy may be submitted through our Contact page.